SKU
Stock Keeping Unit - A unique identifier for each product in inventory.
Glossary
Industry Terminology
Comprehensive glossary of terms for E-commerce, inventory systems, and Dynamics 365 Business Central.
Inventory & Stock Management
Essential terminology for inventory and stock control
Stock Count
Physical verification of inventory quantities to match system records.
Safety Stock
Extra inventory held to prevent stockouts from demand variability.
Reorder Point
Inventory level that triggers a new purchase order.
Lead Time
Time between placing an order and receiving the goods.
Economic Order Quantity (EOQ)
Optimal order quantity that minimizes total inventory costs.
Dead Stock
Inventory that hasn't sold or been used for an extended period.
ABC Analysis
Inventory categorization based on importance and value.
Stockout
When demand exceeds available inventory.
E-commerce & Online Retail
Terms related to online selling and digital commerce
E-commerce
Commercial transactions conducted online, including buying and selling.
Shopping Cart
Software component allowing customers to select products for purchase.
Payment Gateway
Service that processes online payments securely.
Conversion Rate
Percentage of visitors who complete a desired action.
Cart Abandonment
When customers add items to cart but don't complete purchase.
Product Attributes
Characteristics that define product variants (size, color, etc.).
Order Management
Process of tracking and fulfilling customer orders.
Cross-selling
Suggesting related products to complement the purchase.
Up-selling
Encouraging customers to purchase higher-end products.
Business Central & ERP
Microsoft Dynamics 365 Business Central and ERP terminology
Business Central
Microsoft's ERP solution for small and medium-sized businesses.
ERP
Enterprise Resource Planning - Software that manages day-to-day business activities.
Item Master
Central database containing all product information.
General Ledger
Primary accounting record containing all financial transactions.
Dimensions
Custom attributes used for categorizing and analyzing transactions.
Chart of Accounts
List of all accounts used to record financial transactions.
Posting Groups
Configuration groups that determine account assignments.
Company Information
Master data containing company-wide settings and details.
Number Series
Automatic numbering system for documents like invoices and orders.
Implementation & Project Management
Terms related to system implementation and delivery
Handover
The process of transferring systems and knowledge from implementation to operations.
UAT
User Acceptance Testing - Final testing phase where users validate the system.
Hypercare
Intensive support period immediately after go-live to ensure smooth transition.
Data Migration
The process of moving data from legacy systems to new platforms.
Go-live
The day when the new system becomes operational for business use.
Cut-over
Transition from old system to new system.
Scope
Defined boundaries of work included in the project.
Sign-off
Formal approval of completed work or project phase.
Workshop
Collaborative session to gather requirements or design solutions.
Partner Overflow Services
Terms related to partner support and overflow services
Partner Overflow
Support services for implementation partners needing additional capacity.
White-label
Services provided under another company's brand.
Subcontractor
External provider hired to complete specific project work.
Capacity Planning
Managing resource availability to meet project demands.
Backlog
Accumulated work waiting to be processed.
Resource Augmentation
Adding temporary resources to meet project needs.
Confidentiality
Protection of sensitive client and partner information.
SLA
Service Level Agreement - Contractual commitment to service quality.
NDAs
Non-Disclosure Agreements protecting confidential information.
Accounting & Finance
Financial and accounting terminology
Reconciliation
Matching records between two systems to ensure accuracy.
Month-end
Process of closing financial books at the end of each month.
Trial Balance
List of all ledger account balances to verify debits equal credits.
Accruals
Expenses recognized when incurred, not when paid.
Provisions
Estimated liabilities for future expenses or losses.
COGS
Cost of Goods Sold - Direct costs of producing sold goods.
Gross Margin
Revenue minus cost of goods sold.
Working Capital
Current assets minus current liabilities.
Cash Flow
Movement of money in and out of a business.
AI & Technology
Artificial intelligence and technology terms
AI
Artificial Intelligence - Systems that simulate human intelligence.
Machine Learning
AI systems that improve through experience and data.
LLM
Large Language Model - AI trained on vast text data.
Agentic Commerce
AI-driven commerce with autonomous decision-making.
Product Discovery
AI-powered search and recommendation for products.
Structured Data
Organized data format for AI processing and SEO.
API
Application Programming Interface - Software communication protocol.
Integration
Connecting different software systems to work together.
Cloud
Internet-based computing services and storage.